Shipping & Tracking

Here you will find everything you need to know about delivery, pickup,
and tracking your order.

If the item(s) are in stock, your order will typically ship out in 1-2 business days. From there your order will arrive in 3-7 business days (standard shipping). As soon as your order ships out you will receive an email with tracking information.

If your order contains a back-ordered item/out of stock item, then your entire order is expected to ship out as soon as that item is back in stock. 

We are working hard to improve the speed at which you can start your adventure and we are very thankful for your understanding and support!

If your order includes an item on Pre-Order (our Family Edition, Friends Edition or Signature Camera), they will ship separately in early November :)

You'll receive an email with tracking information as soon as it ships out.

Our online Canadian store currently only ships domestically.
If you're wanting to ship to a different country, you can order through our USA page (but clicking the flag in the upper right corner).

We can ship to just about anywhere in the world but shipping times and fees may vary! International shipping can typically take anywhere from 7-21 business days. 

Estimated shipping fees will be calculated at checkout before purchase.